Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with NQ MADE.

All NQ MADE products are made to order. Please allow time for production before your order ships.

Processing Time

Orders are typically processed and produced within 2–7 business days. Processing times may increase during holidays, promotions, product launches, or periods of high demand.

Shipping Times

Estimated shipping times:

  • United States: 3–10 business days
  • International: 7–21 business days

Shipping times are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when available.

Shipping Delays

NQ MADE is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing
  • Holidays
  • Incorrect shipping information provided by the customer
  • Events outside of our control

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping fees before being reshipped.

Lost or Damaged Packages

If your order arrives damaged or if you believe your package has been lost in transit, please contact us within 7 days of the expected delivery date and include your order number and any supporting information.

International Orders

Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local government.

Contact

For shipping questions, please contact:

riptide.desk@gmail.com

Thank you for supporting NQ MADE.

Built Through Time.