Refund policy
Returns & Refund Policy
At NQ MADE, each item is produced specifically for your order. Because of this, all sales are considered final.
Returns
We do not accept returns for:
- Incorrect size selection
- Change of mind
- Buyer’s remorse
- Accidental orders
- Preference changes after purchase
Please review sizing, product details, and order information carefully before completing your purchase.
Refunds
We do not offer refunds on completed orders.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Include:
- Your order number
- A description of the issue
- Clear photos of the item
If the issue is verified, we will provide a replacement at no additional cost.
Order Changes & Cancellations
Once an order has entered production, it cannot be modified or canceled.
Contact
For order-related issues, please contact us through our support page and include your order number for the fastest response.
Thank you for supporting NQ MADE.
Built Through Time.